Gulf Oil and Gas accountACCOUNT


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Education: 4
Experience: 9 years
Relocation: Yes - Domestically

Industry Experience
3 years Customer Service
6 years Customer Service

Career Objective

An energetic person with strong interpersonal skills and excellent written and verbal communicatio,able to work for flexible hours and to work independently or as a part of team,seeking for a suitable job vacancy that matchs my ecperience

Professional Experience

Work Experience:
Company - Alexandria Petroleum Co.
As a Public Relation Officer From: 24th May 2000 till date
Duties & Responsibilities: -
•Handling all company international & Internal Conferences, Events, International Conventions, Social and Launch Parties.
•Handling and monitoring the entire group Reservations in hotels and Conference Room.
•Taking care of all the preparations required for all the conferences and meetings.
•Managing and handling company special theme events like: Passion parties, Ideal Mother…
•Preparing and managing the entire event related documentation and reports.
Company- El-Salamlek Palace Hotel -Five star (San Giovanni co)
Alexandria, Egypt.
As a Front Office Shift Leader From:June 1998 till July 2000

Duties&Responsibilities: -
•Updating room rates, packages, marketing programmes, promotions, discounts
•Operational knowledge - understand operational challenges
•Ensure that all room blocks are systemized correctly including any Special requests or VIPs are properly and accurately entered onto system.
•Familiarity and knowledge of all departments within the hotel
•Integrating and co-ordinating on a daily basis with the other departments like housekeeping and Food and Beverage and updating them with VIP arrivals, Meetings, and co-ordinating meal plans accordingly
•Check all reservations correspondence to ensure everything is appropriate, such as: Arrival time, fight details, type of rooms required, etc.
•Maintain the cleanliness and orderliness of all the front desk area, utilizes free time cleaning and tiding work area.

Company - El-Salamlek Palace Hotel - 5 star (San Giovanni co)
Alexandria, Egypt.
As a Receptionist From: June 1997 till May 1998

Duties & Responsibilities: -
•Co-ordinate and plan guest arrivals and departures on daily basis.
•Communicate, cooperate and coordinate closely with both Housekeeping and Accounting departments in all front desk related functions
•Handling all incoming, outgoing, individual and group reservations and accommodate special requirements according to established hotel polices and procedures.
•Promptly and consistently notify Housekeeping of all checkouts, late departures, early arrivals, room changes, special requests, no show and cancellation reports on daily basis according to date of arrival order.


Educational Qualifications:

University Of Garyounis, Ben Ghazi, Libya
Faculty Of Arts & Education.
B.A degree in Arts and Education,
English Language Department (1995).

Graduate Curriculum:

Reading Comprehension, Grammar, Writing, Spoken English, Koranic studies, Education and Psychology, Literary Reading, Cotemporary Arab History, Phonetics, Third Universal Theory, Curriculum Design, Teaching Methodology, Introduction To Linguistics, Research Paper, Literary Criticism.

Additional Information

Languages Known:
Arabic “Native Language” - Fluent (Read, Written, Spoken)
English - Fluent (Read, Written, Spoken)

Computer Skills:
Good Knowledge of Microsoft Office XP & 2003.

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