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Technical Support Manager, with product management , project management and sales activities

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Education: 4
Experience: 5 years
Relocation: Yes - Internationally

Industry Experience
1 years Technical Service Engineer
3 years Maintenance Manager
2 years Project Manager

Career Objective

the technical window of the company with both customers and suppliers, with sales activities and product management responsibilities. managening some projects of machines installation and technical visits.

Professional Experience

General Motors Egypt ( Quality Assurance Trainee ) ** Certified 1998
• Quality Assurance Department.
• Manufacturing and production lines systems.

Mobi-Serv Egypt ( Site Engineer ) ** Certified 1999
• MobiNil GSM system site construction.

Ebeed For Electronics, Egypt ( Sales Engineer ) 2002 - 2003
• Selling Electronic devices such as Satellites, Receivers, Video recorders,….

EMAK Agencies & Trading, Egypt ( Maintenance Engineer ) ** Certified 2003-2004
• One of Al-Kharafi Group (Kuwait).
• Monitors Maintenance man in charge, supervising one engineer and two technicians.
• Got a reward for discovering some manufacturing defaults and solving them.
• According to my activities, I was picked to work in the first branch of EMAK in Jordan " Arabian Modern Technology " as a technical Support Manager.

Arabian Modern Technology-AMT, Jordan ( Technical Support Manager ) ** Certified 2004 - present
• One of Al-Kharafi Group (Kuwait).
• Project Management was assigned to my responsibility after opening a new career of selling KBA offset and web printing machines as a soul agent in Jordan.


• Bachelor of Engineering, Electronics & Communications, Cairo University 2002
Grad : Good

• High School, Ibrahimia Secondary School 1997
Rate : 97.25%

• Electrical KBA Rapida 105 Seminar (KBA Certified) 17.Jul – 27.Jul.2007 In Radebeul - Germany

• CIP-LinkX, Densitronic, Seminar (KBA Certified) 03.Sep – 07.sep.2007 In Radebeul - Germany
Additional Information
Areas Of Expertise

Very good background about the following :-
• Marketing
• Purchasing
• Business Development
• Business Plan and Budgeting
• Dealing with the customers, and giving the right impression.

• Professional in computer use, Microsoft applications (Word, Excel, Access, Power Point, …. )
• Fluent In English, Arabic Mother Tongue.
• Communication and leadership skills.
• Creation and working under pressure skill.

• Reading
• Swimming
• Playing Chess
• Strategic Games


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