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|Experience: 15 years
|to be able to embark a career not only for my financial growth but personal as social as well.
November 18, 2006 - June 25, 2008
DIP - Jebel Ali, Dubai UAE
ROBUST CONTRACTING COMPANY
RECEPTIONIST CUM SECRETARY
580 Villas & 16 Apartments Bldg. G+3
Villas-Bungalow 299 Family Villa 240
Luxury Villa 41 Recreation Center 4
Project Budget : 1 Billion AED
•Responsible for incoming and outgoing calls, front office management.
•Attending incoming and outgoing calls.
•Operate telephone switchboards and consoles to connect, hold, transfer, and disconnect telephone calls.
•Connect all calls to the required extension, re-direct them to another number or place them in a waiting queue if the desired number is busy.
•Provide external connections for staff and answer internal queries directed to the switchboard.
•Determine the nature of inquiries and provide general information.
•Carry out clerical secretarial or receptionist duties required (e.g. typing, data entry and photocopying).
•Receive employees inquiry then submit to the concerned personnel for the processing.
•Handling client through phone for some inquiries.
Distribute Labor Cards and Health Cards received from the Head Office.
•Receive and transmit fax messages.
January 04,1999 – June 19, 2006
ST. PETER LIFE PLAN
•Prepares the monthly collection performance reports on a monthly basis under the assigned area.
•Prepares the computation for incentives of collectors and officers.
•Checks the veracity and correctness of the collection transactions reported to database management department.
•Assists inquiries from encoder for the completion of reports.
•Performs other related matters that maybe assigned from time to time by the superior.
1995 to 1998
CJ DISPLAYS AND ADVERTISING
•Facilitate all office detailed work suck as: filing, faxing, posting, documentation and logging incoming and outgoing office correspondence and collaterals.
•Responsible for safe keeping of the files and office documents.
•Receives phone call and messages.
•Typing letters and required documents for the company projects.
•Monitors incoming and outgoing materials and supplies.
•Reports to the Administration Manager.
|Bachelor of Science in Management
Manila Central University, Philippines
1993 to 1997
|Service Plus (Customer Care Training)
St. Peter Life Plan, May 2003
Preparedness in Fire Emergency
St. Peter Life Plan, Inc. September 2003
St. Peter Life Plan, September 2003
|•Computer literate (MS Office/Lotus)
•Intensive training and hands-on experience on customer-care related services, people motivation, sales and marketing strategies, and inventory management.
•Good command of English Language, Awareness of Engineering terms & Construction procedures
•Overall secretarial duties (i.e. independent correspondence, organized filing, etc.)
•Ability to work under pressure with or without supervision & quickly absorb new information and procedures.
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