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IT Consultant - IT manager - IT Help Desk Manager

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Education: 5
Experience: 12 years
Relocation: Yes - Internationally

Industry Experience
12 years Information Systems/Technology

Career Objective

Seeking new challenges to use and improve my professional experience and upgrade my income

Professional Experience

January 2007 - Present: IT Projects Manager
Cairo International Airport
Projects Manager for all of the ITS ( Information Technology Systems ) projects Related to Cairo Airport Back offices. include Cairo Airport IT infrastructure System

March 2005 - January 2007:

Cairo Airport Network System Administrator
Cairo International Airport

System Administrator for a network consist of 300 PC and 500 user
October 2004 - February 2006: IT Consultant (Part-Timer)
PATHFINDER International (TAHSEEN (USAID project in EGYPT))

1-Establish a data base for training materials
2-Developing various Audio/Video materials
3-Developing the layout and formatting of Arabic training manuals
4-transfer Arabic training manuals into readable internet explorer format
July 2002 - February 2005: IT Maintenance & Operations Manager
Cairo International Airport

Supervising & management of all work on the IT maintenance, operations and technical support in all the Terminals at Cairo International Airport.
January 2001 - June 2002: IT Maintenance & Operations Team Leader
Cairo International Airport

Supervising team of 6 members to carry out maintenance & technical support and IT operations
January 2000 - December 2001: IT Helpdesk Team Leader
Cairo International Airport

Supervising team of 2 persons to carry out Help desk and technical support
January 1997 - January 2000: IT specialist
Cairo International Airport

Working as an IT Help Desk
December 1995 - January 1997: Information systems specialist
Egypt International For Trade And Industry ( SONY )
44 Elhegaz St. Mohandseen, Egypt

Responsible for the preparation and follow-up to the operation of various systems of accounts (client accounts - stores - receipts and payments - bank accounts)


May 1997: AIN SHAMS UNIVERSITY, Cairo, Egypt
Higher Diploma degree, IT Department
May 1994: AIN SHAMS UNIVERSITY, Cairo, Egypt
Bachelor's degree/higher diploma, Accounting



December 2007: Fraport Academy - Frankfurt Airport, Frankfurt, Germany
Certification/diploma, Management Excellence Program ________________________________________
April 2007: ITI, Cairo, Egypt
Certification/diploma, Project Management Professional
April 2006: Fraport AG Frankfurt Airport Services Worldwide, Frankfurt, Germany
Certification/diploma, Intensive Airport Management
June 2003: Microsoft, Egypt
Certification/diploma, MCSE
MCP (Microsoft Certified Professional ) ID#3058242
June 2001: Oracle Universty, Cairo, Egypt
Certification/diploma, Oracle Developer

Additional Information

Target Job
Target Job Location: UAE; Australia; Bahrain; Switzerland; Germany; Egypt; Kuwait; Norway; Sweden; UK
Target Industry: Support Services; Computer/Software; Consulting Services; Customer Service; Education, Training, and Library; Information Technology
Employment Type: Employee
Employment Status: Full time

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