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TEAM LEAD, TECHNICAL SUPPORT & DEVELOPMENT


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Education: 4
Experience: 8 years
Relocation: Yes - Internationally

Industry Experience
4 years Information Systems/Technology
1 years Other
1 years Other

Career Objective

I believe that the underpinning knowledge and skills gained from my degree and work experience coupled with my enthusiasm, motivation and energy will lead to rewarding career.


Professional Experience

Organization: United Bank Limited Position: TEAM LEAD, TECHNICAL SUPPORT & DEVELOPMENT/OG-II
Duration: Jan 2005 – To date Job Type: Full Time

Responsibilities:
o Providing prompt Support to 100 Branches of Karachi region of Pakistan regarding Oracle 8i, SQL, Database, operating systems, Windows 2000 Windows XP , RedHat Linux, LAN trouble shooting and all Pakistan I.T Canters at evening/night.
o Software Testing, UAT/QAT.
o Software rollout in Karachi Region.
o Providing support for core banking system UNIBANK 2000.
o Providing support to all IT Canters regarding new system IBTS(Inter Bank Transfer System)
o Providing administrative support of software “VECTUS’, all over Pakistan.
o Providing administrative support of software “Insta Funds System “Head Office.
o Assist software administration.
o Working on security implementation on branch servers.
o To assist projects country level i.e. FETRS, IBTS, Security SW Rollout, WU & publishing report on daily bases.
o New branches Creation.




Projects:

o IDPs (Internally displaced persons) Special Project
o D-Hubbing
o Visa Prepaid Debit Card
o DD/PO subsystem implementation.
o Lockers subsystem implementation.
o Statement of Accounts
o CC(Cashier’s Cheque)
o Deployment of SECURE UNIRUN( To Make objects write protected)
o Deployment of Servers in Branches.
o UBL Ameen Converted to unibank version.
o CCDM ATM Project ( Cheque & Cash Deposit Machine)
o Cash line
o Uniremote (online transaction system)
o IBTS (online transaction system)


Organization: United Bank Limited Position: Teller/Cash Officer Duration: Jul 2004 – Jan 2005
Job Type: Full Time


Responsibilities:
o Cash officer at Aziz Bhatti road & Lahore road Branches handling cash.
o Work at remittance seat.
o Work as supervisor at Lahore Road branch Sheikhupura.
o Work at foreign currency department of branch.
o Work as acting Data supervisor for UNIBANK 2000 EOD processing in Aziz Bhatti Road Hub Branch Sheikhupura.
o Providing support in computerise branches regarding LAN and other Unibank 2000 errors.


Organization: HRS - Human Resources Services Karachi Position: Data Input Officer Duration: Dec 2003 – Jun 2004
Job Type: Full Time

Responsibilities:
o Maintenance and repair support.

Eductation

NEWPORTS INSTITUTE of Communications and Economics
Bachelor of Science in computer Science G.P.A.: 3.17 December 2004

Certification
Technical / Professional Qualification(s)

Branch Banking Operation Completion Anticipated March ‘05
Information And Desktop Security Completion Anticipated Feb ‘06
Demonstrating Initiative Completion Anticipated Dec ‘07


Professional Achievement (s)

Best Performance Award (ACE – “Automation Centralization Excellence”) Year 2009
Best Performance Award (project of VISA PREPAID DEBIT CARD Shield received from UBL president) Year 2008
Best Performance Year 2007
Best Performance Award Year 2006
Best Performance Award Year 2005
Best Customer Support In Branch Banking Operations Year 2004
Additional Information
Technology Snapshot
Operating Systems
o Workstations:
 MS-DOS 6.x
 MS Windows 2000 / XP
 Red Hat Enterprise Linux 7 & 8
o Servers:
 MS Windows 2000 AS
• Red Hat Enterprise Linux 7 & 8
Languages
o General Programming Languages:
 C/C++, Java, Visual Basic 6.0

Databases
o SQL Server 7.0 – 2000, Oracle 7 – 9i, Ms-Access 7.0 – 2000 & MS Visual

Hardware Skills
o Repairing of all kinds of printers.
o Troubleshooting of PC software or hardware problem.
o Installation of software or drivers of all kinds of products related computers, repairing of Note Book, Toshiba, Compaq, Acer.


Reference

Syed Muhammad Abbas
SVP/Head Unibank, ATM Project Manager Office: 042-5786031 Ext: 123
Email: s.m.abbas@ubl.com.pk
 

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