Schlumberger Apr 2006 Present Dubai, UAE Network Team Lead Vendor selection and management of domestic/international suppliers in Middle East. Leading a team of 5 network Engineers to manage and support LAN/WAN of Schlumberger in the ME. Reporting to the Network Connectivity Manager MEA on the status of the KPIs, Productive Time Index and compliance to LAN/WAN, QoS, performance and security policies. Overseeing the Change Management, Configuration Management of the assets. Achievements Participation in defining, implementing the DRP/BCP, capacity and availability management for the critical sites for Schlumberger in the ME. Integration of main sites in ME into a universal MPLS network (through BT and C&W) to provide resiliency for the sites. Success to sustain the Productive Time Index for the critical sites at 98% monthly, compliance at 100% in 2007-2008. Standardization of critical sites across ME in terms of H/W, S/W and compliance with policies. NABS Dec 2003 Apr 2006 Abu Dhabi, UAE Projects Manager Creation for RFPs, quotations, technical and commercial bids; present and promote the bid whilst working closely with the sales representative and contract Manager. Pre-sales support for customers. Achievements Acted as Network Security Expert for the H.Q of the UAE armed forces and its affiliates. Acted as a consultant for the most well known Oil and Gas production customers like ADGAS, ADNOC and ADMA.
Nile Online Jan 2000 Dec 2003 Cairo, Egypt Network Engineer Configuration, monitoring of infrastructure equipment such as Cisco MGXs, BPXs, PARADYNE DSLAMs (Hotwire 8820, 8620), and troubleshooting of the customers problems related to the routing protocols (RIP, EIGRP, BGP). Achievements Provisioned the ATM/Frame relay network for NOL which covered the entire Egypt. Worked for one of the leading ISPs in Egypt and North Africa and had great exposure to differentiated technologies.
BSc. in Computers & Systems Engineering --Ain Shams University, 1999. Date of birth: May 21, 1977, married, two kids.
CISSP/ CISA/ CCSP/ CCNP/ITIL Foundation, and Prince2 Practitioner
Career Objective A Service Delivery Manager in the IT sector of any industry that demands a strategic view and a high proficiency in setting out and monitoring the policies, procedures to assure the management IT aligned to the business objectives.
Career Summary/Domains of experience 10 years of total experience in the data network field (LAN/WAN, security, process automation, change management, Large-scale project management.
Major Achievements Many connectivity projects in the Middle East, using a variety of technologies such as VSAT, MPLS, ISDN, Wireless Full Mesh, IPT. Design of the network security model of the Military Languages Institute, Abu Dhabi. Support of the UAE general H.Q of armed forces since 19, June 2004 up to Feb 2006. Implementation of largest ATM network in Egypt for NOL, Egypt which has covered all of the POPs in Egypt.
Training Courses OFS3 People Management course: Dubai. QHSE course for supervisors and managers: Muscat, Oman. Petroleum Exploration & Production course: Pau, France.