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Network Manager

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Education: 4
Experience: 10 years
Relocation: Yes - Internationally

Industry Experience
10 years Information Systems/Technology

Career Objective

Network Manager

Professional Experience

Schlumberger Apr 2006 – Present Dubai, UAE
Network Team Lead
• Vendor selection and management of domestic/international suppliers in Middle East.
• Leading a team of 5 network Engineers to manage and support LAN/WAN of Schlumberger in the ME.
• Reporting to the Network Connectivity Manager – MEA on the status of the KPIs, Productive Time Index and compliance to LAN/WAN, QoS, performance and security policies.
• Overseeing the Change Management, Configuration Management of the assets.
• Participation in defining, implementing the DRP/BCP, capacity and availability management for the critical sites for Schlumberger in the ME.
• Integration of main sites in ME into a universal MPLS network (through BT and C&W) to provide resiliency for the sites.
• Success to sustain the Productive Time Index for the critical sites at 98% monthly, compliance at 100% in 2007-2008.
• Standardization of critical sites across ME in terms of H/W, S/W and compliance with policies.
NABS Dec 2003 – Apr 2006 Abu Dhabi, UAE
Projects Manager
• Creation for RFPs, quotations, technical and commercial bids; present and promote the bid whilst working closely with the sales representative and contract Manager.
• Pre-sales support for customers.
• Acted as Network Security Expert for the H.Q of the UAE armed forces and its affiliates.
• Acted as a consultant for the most well known Oil and Gas production customers like ADGAS, ADNOC and ADMA.

Nile Online Jan 2000 – Dec 2003 Cairo, Egypt
Network Engineer
• Configuration, monitoring of infrastructure equipment such as Cisco MGXs, BPXs, PARADYNE DSLAMs (Hotwire 8820, 8620), and troubleshooting of the customer’s problems related to the routing protocols (RIP, EIGRP, BGP).
• Provisioned the ATM/Frame relay network for NOL which covered the entire Egypt.
• Worked for one of the leading ISPs in Egypt and North Africa and had great exposure to differentiated technologies.


• BSc. in Computers & Systems Engineering --Ain Shams University, 1999.
• Date of birth: May 21, 1977, married, two kids.


CISSP/ CISA/ CCSP/ CCNP/ITIL Foundation, and Prince2 Practitioner

Additional Information

Career Objective
A Service Delivery Manager in the IT sector of any industry that demands a strategic view and a high proficiency in setting out and monitoring the policies, procedures to assure the management IT aligned to the business objectives.

Career Summary/Domains of experience
10 years of total experience in the data network field (LAN/WAN, security, process automation,
change management, Large-scale project management.

Major Achievements
• Many connectivity projects in the Middle East, using a variety of technologies such as VSAT, MPLS, ISDN, Wireless Full Mesh, IPT.
• Design of the network security model of the Military Languages Institute, Abu Dhabi.
• Support of the UAE general H.Q of armed forces since 19, June 2004 up to Feb 2006.
• Implementation of largest ATM network in Egypt for NOL, Egypt which has covered all of the POPs in Egypt.

Training Courses
OFS3 – People Management course: Dubai.
QHSE course for supervisors and managers: Muscat, Oman.
Petroleum Exploration & Production course: Pau, France.

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