A result driven IT professional with long experience in administration of System, Application Network and Technical Support. Extensive background in planning, installation, administration and maintenance of LAN/WAN.
- Installing Microsoft Windows Servers, Network equipments, workstations and peripherals - Handling maintenance and Management of the above installations - Maintaining the Network Infrastructure LAN/WAN, Installation, migration and configuration of network equipments including Switches, Routers, manage Local and Domain wide groups - Managing Directory Services, Users & Computers Policies - Managing and maintaining mail server and user mail boxes, Quota Systems - Managing Scan Mail, Trend Micro Server Client, Desktop Antivirus solution - Network Load Balancing - Managing Point of Sale Systems [Retail Pro, JRMS] - Designing the Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration - Managing maintenance of archived data on tape & hard disk drives using RAID
Technical Support / Troubleshooting
- Providing desktop support for key users, research and implement solution for critical issues - Support and solutions for OS & none OS issues. - Addressing and resolving performance bottlenecks and ensuring maximum network uptime. - Assisting in the design and implementation of DNS, WINS, DHCP Servers, network problems and conflicts. - Suggesting improvements in the operations and processes to make the system foolproof. - Troubleshooting on problems related to VPN configurations. - Imparting training to end-users in the post-implementation phase. - Good knowledge in Retail Pro point of sale system.
Bachelor of Science in Electronics and Communication Engineering University of the East, Philippines - Microsoft Certified Professional (MCP)
TRAINING & SEMINAR
- Total Quality Management - Professional Workshop on Performance Enhancement - Advance & Basic Supervision - Windows 2000 Server Active Directory Administration - Token Ring Network Installation & Maintenance
- Bachelor of Science in Electronics and Communication Engineering University of the East, Philippines - Microsoft Certified Professional (MCP)