- Attended the Islamic Fundamental banking training. (12-JUNE 06 to 15-JUNE-2006). -Anti money laundry training. - Building powerful relationship training (Smart Brain). - Participated at the securities market and bourses conference.
ABN AMRO BANK:
- Banking Assistant (Trade Finance dept) Dec 04 Dec 05 Processing letters of Credit (L/C) Processing Arabic & English Guarantees Attended Customer Services course for the period of 6 months. Anti money laundry course.
DNATA ( Dubai Airport) - Check- in -Agent Aug 1999 to Nov.04 Understanding Customers needs Dealing and communicating with customers Meeting customers and handling deals with them Delivering the right solution for the customer. Checking Passenger in to the flights Attended various training courses in Customer services ..etc. I was a member of Family assistant Programme in Emirates Airlines. Attended the Golden Service Training.(Customer Service).
Diploma of Business from the University of Cambridge, in Dubai, U.A.E. (Skills Training & Developments Institute) . New Horizon Centre,( ICDL Course) from 30th July 2005 to 19th Sept 2005. Zabeel Institute (Computer Course) from Feb 1998 until April 1998. National Charity School (High School Degree) from 1997 to 1986 in Dubai, U.A.E.