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Education: 2
Experience: 10 years
Relocation: No

Industry Experience
5 years Customer Service
5 years Manager

Career Objective

To have a suitable job that would help me to be a productive person and develop my career it to a higher level.

Professional Experience

Currently working as a Business Banking Manager (small and medium business), from 25-June-2008 up to date.

 DUBAI ISLAMIC BANK:

- Credit Analyst ( Retail Credit Department) Dec 05 –June 2007.

- Attended the Islamic Fundamental banking training. (12-JUNE 06 to 15-JUNE-2006).
-Anti money laundry training.
- Building powerful relationship training (Smart Brain).
- Participated at the securities market and bourses conference.


 ABN AMRO BANK:

- Banking Assistant (Trade Finance dept) Dec 04 – Dec 05
• Processing letters of Credit (L/C)
• Processing Arabic & English Guarantees
• Attended Customer Services course for the period of 6 months.
• Anti money laundry course.


 DNATA ( Dubai Airport)
- Check- in -Agent Aug 1999 to Nov.04
• Understanding Customer’s needs
• Dealing and communicating with customers
• Meeting customers and handling deals with them
• Delivering the right solution for the customer.
• Checking Passenger in to the flights
• Attended various training courses in Customer services ..etc.
• I was a member of Family assistant Programme in Emirates Airlines.
• Attended the Golden Service Training.(Customer Service).


Eductation

• Diploma of Business from the University of Cambridge, in Dubai, U.A.E. (Skills Training & Developments Institute) .
• New Horizon Centre,( ICDL Course) from 30th July 2005 to 19th Sept 2005.
• Zabeel Institute (Computer Course) from Feb 1998 until April 1998.
• National Charity School (High School Degree) from 1997 to 1986 in Dubai, U.A.E.

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