Challenging assignments in IT Infrastructure Management, Datacenter Operations, Information System Management, Project Planning & Management with a growth oriented organisation.
Technical Support Manager with over 12 years of IT experience including experience in the areas of LAN and WAN, training and support, telephony, e-mail and security. Skilled in designing infrastructure and implementing technology to support large user groups, supporting users at corporate headquarters as well as multiple remote locations, and effectively managing IT budgets as well as IT staff. Proven ability to translate business needs into technology requirements that support the company¡¦s business objectives and to successfully manage all phases of IT projects from needs analysis and requirements definition to vendor selection, implementation, and training. Additional areas of expertise include:
„Ï Oracle Certified Professional Course from SQL Start Jul 2006 „Ï Red Hat Certified Engineer - Red Hat Enterprise 3 from Red Hat, Inc.; Jul 2004 „Ï Cisco Certified Network Associate from CISCO; Sep¡¦03 „Ï Sun Certified System Engineer (Paper 1); 2001 „Ï Microsoft Certified System Engineer from NIIT; Jul¡¦97 „Ï Diploma in Computer Hardware and Networking from Jetking; Jul¡¦96 „Ï AIX 5L System Administration I: Implementation from IBM „Ï AIX 5L System Administration II: Problem Determination from IBM „Ï AIX 5L System Administration III: Performance Management from IBM „Ï IBM Tivoli Storage Manager 5.3.2 : Implementation for Windows „Ï IBM Tivoli Storage Manager 5.3.2 Administration for Windows „Ï Preparing for PMP