Perform to the best of my ability for the realization of highest productivity, be an asset to the organization. Utilize my technical and management abilities in the IT service industry while being resourceful, innovative and flexible.
TECHNICAL SKILLS Installation and Configuration of Windows 2003 Server in Workgroup and Domain Models Installation of MS Exchange 2003 Server and Red Hat Linux 4.0 Creating and Managing Local Users and Groups Configuration of Domain Security Policies, Local Policies and Printers Configuration of Active Directory Services by using DCPROMO Implementation of Active Directory Services with DNS Creation of Domain Users, Domain Groups and Organizational Units Configuration of Distributed File Systems (DFS) Configuration of Terminal Services at server side Applying Group Policies to Users Installation and Integration of DNS with ADS Installation and Configuration of DHCP Servers Installation and Configuration of IIS for Websites and FTP Sites Installation of RAS and Configuration of RAS server and RAS client Installation of VPN and Configuration of VPN server and VPN client Configuration of Additional Domain Controller and Child Domain Controller Configuration of ADS Backup
CCNA Good Knowledge on LAN, WAN, Networking Topologies and IP Addresses Good Knowledge on Subnetting, VLSM, CIDR and Supernetting Configuration and Troubleshooting of CISCO Routers like 2500 and 3600 series Configuration & Troubleshooting of various Routing Protocols like RIP, IGRP, EIGRP and OSPF Configuration of Static Routing, Default Routing and Dynamic Routing Configuration of Access Control List (ACL) WAN Encapsulation Protocols like HDLC, SLIP and PPP Configuration of BRI, PPP/CHAP and NAT(Network Address Translation) Backup and Restore of IOS(Internetwork Operating System) Breaking the console Password
TRAINING Completed Advanced Training Course of SAP BASIS with Net Weaver Components like XI, EP, BW
ACADEMICS PROFESSIONAL QUALIFICATION
2001-2002 P.G.D (I.S) Post Graduate Diploma in Information Systems with first division Kakatiya University, Warangal 1998-2001 B.C.A (Bachelor of Computer Applications) with first division
Technical Certifications Cisco Certified Network Associate (CCNA) Microsoft Certified System Administrator (Windows 2003 Server) Achieved one Certificate from PETRORABIGH for Domain Project
PROJECT EXPERIENCE 1) PETRORABIGH Refining and Petrochemical Co. (SAUDI ARAMCO) (SEP 2008-TILL DATE), RABIGH Company Profile: Launched in September 2005 as a joint venture between Saudi Aramco and Japans Sumitomo Chemical, the US$10 billion Petro Rabigh plant is the largest integrated oil refinery and petrochemical production facility ever built at one time, and one of the most sophisticated plants of its kind in the world.
Role: Desktop Support Engineer
Roles and Responsibilities Migrating the System Using the Ghost / Image Software & Re-storing the Backup Files. Supporting all IT related problems for (Data and Voice) Troubleshooting Desktops problems remotely Install and remove all licensed software remotely Install all peripheral devices such as scanner, printers Install Petro Rabigh Standard Applications Support to configure all multimedia programs Configure Outlook email, Network Connection (Map Drive), Configure Real player, Media player Reset User domain password, SAP Passwords and Home Internet Passwords Response to users concern, inquiries and complain Using SD+ system to report call tickets and trouble tickets Assign the ticket to the right baskets in all Petro Rabigh Sites Insure that users information is protected