Gulf Oil and Gas accountACCOUNT

Operations Coordinator


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Education: 4
Experience: 4 years
Relocation: No

Industry Experience
4 years Customer Service

Career Objective

I'm looking for a sutable job in a reputable company the fits my qualification and experience.

Professional Experience


SAL.

Work Experience:
06/2006 till Now
Max Marine Oil Services Co.
Operations Coordinator
X Handling Incoming / Outgoing Mails and Faxes.
X Handling Customers' inquiries (Hotel Booking, Airline Tickets, Reservations and Car Rentals).
X Coordinating between company branches.
X Filling System & Paper Work
06/2002 ?V 02/2003
Egyptian International Co. For Knitting & Dyeing (Dyetex).
Chairman?s Executive Secretary
X Responsible for chairman?s correspondence.
X Sending/Receiving Faxes.
X Sending/Receiving e-mails.
X Arranging Meetings Schedule.
X Following up Incoming & Outgoing packages.
X Classifying and Filing.
03/2002 ?V 06/2002
Paradise Inn Group
Sales Office Secretary
X Sending /Receiving Faxes.
X Handling Reservations for Groups from Travel Agents.
X Handling Contracts with companies.
X Arranging Sales Meetings with companies? representatives.
X Distributing Reservations to Various Group Establishments.
X Preparing Sales Plan & Promotions.
03/2001 ?V 03/2002
Paradise Inn Windsor Palace Hotel**** Alexandria?VEgypt
Front Office Clerk
X Handling Reservations for Individuals.
X Handling Daily Check-Ins & Outs.
X Preparing Reports with weekly & Monthly Occupancy.
X Filing & front office Documents.
07/2000 ?V 03/2001
Paradise Inn Metropole Hotel**** Alexandria-Egypt
Guest Relations
X Checking Cleanliness of Guestrooms & Public Areas.
X Welcoming Incoming Guests.
X Checking In-house Guests Problems & Solving Them.

Eductation


Education:
1996 - 2000 Faculty Of Tourism & Hotels, Alexandria-Egypt
B.Sc. in Hotels Studies (B Degree)

Certification

Languages & Courses:
Arabic: Mother Tongue.
English: American Center Alexandria (Level 9).
Italian: Italian Institute Alexandria (Level 3).
University Of Siena, Italy (Intermediate Level).
Computer Skills:

X Dos, Windows 9x ?V 2000 ?V Me ?V XP, Office XP.
X MOUS (Microsoft Office User Specialist), IBM, Alexandria.
X Hotel Management Systems: Comsys, Room Master,

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