Gulf Oil and Gas accountACCOUNT

Intrapreneur


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Education: 5
Experience: 5 years
Relocation: Yes - Internationally

Industry Experience
2 years Director of Market Development
3 years E-Business Manager

Career Objective

Seeking a challenging role in the field of Sales and Marketing within an organization that values initiative and hard work to contribute towards meeting and exceeding its business goals

Professional Experience

Jan 06– to Date Senior Reservations Officer PIA
Eliminated fake bookings by 80%. Special requests lead time reduced to 12-24 hrs. Improved seat factor on the assigned flights to 87% from 79%. Zero denied boarding from 1-2%.Implementation of Auto cancellation parameters and worked in Auto Pricing project as Team member.

Aug 05–Jan 06 Air Safari Coordinator PIA
Conception and realization of safari ambiance.100% customer satisfaction and delivery of safari experience. Developed and implemented state of art brand strategies in the areas of product development, packaging design pricing and distribution in relation to air safari.

Nov 04–Jan 06 AIMS Controller PIA
Achieved optimum level of commercial planning, crew planning, crew tracking and operational control through centralized integrated environment as part of Aims implementation team, and achieved internal customer’s confidence at Islamabad base in the system within six months as in-charge. User Training and adaptability ensured.

Sep 03– Oct 04 System Implementer PIA
Worked on Business Process Reengineering (BPR) strategies. Request for Proposal (RFP) formation and checked suitability of ERP Vendor for PIA. Successfully liaised between PIA and cellular operators for simplifying the process of retrieving information through SMS.

Apr – Jul 03 Customer Service Rep- RMA En Pointe Technologies
I started over in sales support and was promoted in the Customer Returns Dept overseeing Material authorization, Product returns with the vendors and manufactures, Decision making concerning returns based on industry trends and customer feedback. Hands on SAP.

Feb 02 – Mar 03
Launched and operated LPG retail point under the title of “Hank Enterprises” as a dealer of PSO at Islamabad/ Rawalpindi.

______________________________

SAP (Sales and Distribution, Procurement and Logistics)
SABRE (Reservations, Ticketing, Operations, Airport Check in)
AIMS (Airlines Information Management System - Scheduling)

Eductation

MBA Information Technology Management (2000-2002), International Islamic University – Islamabad.
B. COM. (2000), University of Punjab.

Certification

Reservation & Ticketing (PTC)
Basic Sales IATA (PTC)
Seven Habits of Highly Effective People (Teacher Development Council)
PIA Trainee Officers Training Program (PTC)
Customer Service Excellence (IMDC)
Time Management (IMDC)

Additional Information

I spend my leisure time hiking and traveling. I like to travel and have traveled within Pakistan and abroad and developed a good social network across business circles and government offices.

Hot Categories

Oil Treating & Refining Petrochemicals Natural Gas Ball valves Gas Processing Gate Valves Butterfly Valves Control Valves Fire Hydrant Globe Valves Oil & Gas Companies Exploration Transport of Hydrocarbons Production Oil and Gas Pipeline Ecological & Environmental Oil Field Services

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