Gulf Oil and Gas accountACCOUNT

Technical Service Engineer

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Education: 4
Experience: 10 years
Relocation: Yes - Internationally

Industry Experience
10 years Technical Service Engineer

Career Objective


Professional Experience

April 2008 – present LE CHAMP (S.E.A) PTE LTD
Senior Sales & Application Engineer
• To meet sales targets set by the company and assist Sales manager to achieve company’s objective
• Promote and sell the company’s products to existing and new customers
• Continously identify, develop and explore new business opportunities with all customers to achieve continous growth
• Establish new customer base in the region
• To carry out service job assigned by superior

November 2003 – April 2008 PT. SERVIAM ABADIMURNI – STS Korea
Service Engineer
• Keep good relationship with customer after sales to achieve customer satisfaction with good service
• Responsible to technical issued for Samsung SMT Machine on customer
• Responsible to installation new Samsung SMT machine on customer until machine running properly
• Conduct local training of Samsung SMT Machine for new costumer
• Monitor and follow up machine condition on customer
• Perform machine trouble shooting and prepare service report to customer about machine problem
• Support customer to improve machine efficiency
• Arrange the customer visiting to keep good relationship
• Ensure the customer that Samsung machines is the best of SMT machine
• Perform presentation for all information about Samsung SMT Machine in potensial customer
December 2000 – October 2003 PT Teac Electronics Indonesia , Batam
Technical Support Engineer
• Reporting to Executive for technical issued in SMT lines
• Coordinate all technicians in team to solve problem technical issued in 16 lines SMT KME machine
• Organize group of technicians carry out machine maintenance
• Create data for new model refer to BOM (Bill Of Material), Drawing, and CAD data.
• Recommend and control machine spare parts inventory to ensure their availability at minimum cost to support the production assembly machine and equipments
• Monitor maintenance and improve machine up time and efficiency
• Ensure proper housekeeping and adhere to safety regulations in all jobs
• Review and verify all document/checklist used under technical support section

October 1998 – December 2000 PT. Teac Electronics Indonesia, Batam
• Reporting to Engineer for technical issued in SMT lines in charges


2001 – 2003 Perguruan Tinggi Batam, Degree in Industrial Engineering
1995 – 1998 Politeknik Universitas Indonesia, Diploma in Electrical Engineering

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