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Experience: 1 years
I aspire to hold an entry position on a respected company and start building my career after graduation also to share my vision and communication skills and contribute to the company.
Currently, Working in MOBINIL as a sales indoor person
Up sell Different MOBINIL offers and services.
Prepare monthly and annually reports.
Handle customer complaints using a wide variety of application.
Maximizing customer satisfaction through applying policies and business rules.
ECCO Company Customer Care Department. (July 2009-October 2009)
Handle Customer Requests.
Apply Business Rules to the running client applications.
Faculty of commerce-English Section-Menofiya University
2009 (B.Sc.) Business Administration Division Good Score
One heart program Under the sponsorship of MOBINIL ( How to communicate effectively with people How to Up sell different service and offers )
Siebel Certificated (Program designed to manage a wide variety of data )
Trainee in Development &Agriculture Bank.
General English Certification in AUC level 11 with a letter grade (b+)
Human Resource& Development Course in Nozm-Elmalomat Center.
English Conversation Course in Nozm-Elmalomat Center.
Ability to deal with Siebel application to manage customer data and requests.
Ability to adapt to different business polices and rules.
Communicate different offers and services to customers effectively.
Self motivated with great passion to Research Marketing Science Principals.
Ability to work both independently and as part of a team with strong communication & coordinating skills.
Student Union Secretary for the year (2008).
Participation in the students union for 2 years.
Oil Treating & Refining
Oil & Gas Companies
Transport of Hydrocarbons
Oil and Gas Pipeline
Ecological & Environmental
Oil Field Services