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Assistant Manager-Operation


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Education: 5
Experience: 9 years
Relocation: Yes - Internationally

Industry Experience
2 years Assistant Manager
6 years Quality Control/Quality Assurance Engineer
1 years Asset Portfolio Management

Career Objective

To be part of a reputed organisation and there by add values to the organisation and grow with the Organisation

Professional Experience

9 years and 7 Months of Experience in Banking Industry- Accounts Payable/Invoice processing, Mortgage Loan Servicing and Asset Management; handled a team of 66 members.
Experience in Process Improvements, gather information and prepare requirements sheet for the new technical changes for the improvement of the process and to ensure the Compliance.
Experience in coordinating with Technical team for the implementation of the new system changes, perform testing and validation.
Experience in process transition; Travelled to Pennsylvania State and Florida State in USA for Process Transition. Currently, holding USA B1 Visa valid till the Year 2023.
Specialized in Client/Vendor Management, offering fresh insight and a passion for innovation; track record in planning & Management and Quality Control.
Detail oriented, self-starter with the ability to lead as well as participate effectively in a team environment. Excellent facilitator and trainer, skilled at training and helping team work together for efficiency and productivity.

As Assistant Manager, I supervised a group of 4 Team Leaders and their Team to meet the required daily objectives and managed the Team portfolios to ensure all assets are being managed effectively.

Key Responsibilities
Identify and research internal process gaps, works with departmental leaders and Technical Team to solve issues and close gaps with timely resolution.
Identify and research external audit discrepancies and initiates viable actions for a timely resolution.
Managing the Clients/Vendors diplomatically.
Analyze and discuss the problem scenarios within the team in an effort to offer alternative solutions prior to elevation of the issue.
Ensure Timelines are met for all processes and present formal findings to Management as needed.
Provide senior management with timely reports, documenting observations during process and/or vendor/client reviews and identify trends or opportunities for improvement with recommendations.

Eductation

MBA-Finance-2004 (Regular Course)
University of Calicut, Kerala.
Passed with First Class.

Bachelor of Commerce (B-Com) 2001
University of Calicut, Kerala.
Passed with First Class.

10th Standard (CBSE) 1996
Markazul Uloom English School, Kondotty, Kerala.
Passed with First Class.

Certification

MS Office Packages

Additional Information

Holding a valid US B1 Visa.

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