IHRDC and Saudi Aramco Shell Refinery Company (SASREF) announced the successful completion of a project to build a database of 261 customized SASREF job competency models aligned to SASREF’s business strategy. The models encompass every position at the Saudi-based refinery from the president down to the facility nurse. Today’s milestone represents the first comprehensive competency integration project for an operating refinery completed by IHRDC, the leader in competency management training for the global oil and gas industry.
The goal of the project was to enhance SASREF’s capacity for training and development so that each employee could achieve mastery of the essential skills and knowledge required for their respective roles and establish pathways to superior performance in line with the company’s business objectives. To achieve this, IHRDC leveraged in-house resources including a package of competency-based development schemes, certification systems and learning solutions, and the company’s proprietary CMS Online software.
The project entailed customizing IHRDC’s industry- standard competency models to meet SASREF’s specific requirements, tailoring the requirements for each position to align it with the refinery’s business strategy, processes and terminology, and providing the custom data for the SASREF Human Capital Management System, SAP. Each Job Competency Model specified descriptions for the four levels of competency — Awareness, Basic Application, Skilled Application and Mastery — associated with a given position along with the required level for a specific job title. The 30 to 40 competency units within each model defined the knowledge, skills and behaviors required for a specific activity or task.
“We are delighted with the results of this four-month competency management integration effort,” said Kevin Rohan, the Project Manager of the Competency Management Group at IHRDC. “The managers and employees of SASREF were essential collaborators in the process of building its new competency models and assembling the company’s competency library, and we look forward to supporting their continuing effort to achieve excellence in employee development.”
Developing employees by identifying competency based learning solutions has been a long-term goal of the Training and Development Department at SASREF. Now with the foundational competency models, creative learning solutions for development of the entire workforce is possible.
IHRDC competency services focus on creating competency models for key job positions in operating oil and gas organizations covering key engineering, geosciences, project management, operations, maintenance, business support and health, safety and environmental disciplines and using these models to assess the competence of each individual or jobholder.
The SASREF competency management integration project represents another chapter in the story of IHRDC’s successful effort to benchmark the human skills required to conduct the essential operations of the highly complex international oil and gas industry on a daily basis and ensure its ongoing efficiency, reliability and safety.